We partner with master artisans and sustainable manufacturers across Europe, North America, and Asia. The specific origin of every item is listed under the "Sustainability & Craftsmanship" tab on its individual product page.

It depends on the item. Most of our larger dining tables, beds, and modular shelving require light assembly. All necessary hardware and clear, step-by-step instructions are included in the box. If you prefer a completely hands-free experience, we recommend choosing our White Glove Delivery service at checkout.

We offer three tiers of delivery to fit your needs:

• Standard Curbside Delivery: Flat rate based on your location. The carrier delivers the boxed items to your driveway or front curb.

• Room-of-Choice Delivery: The delivery team brings the boxes inside to the specific room you request (up or down stairs included).

• White Glove Delivery: Includes inside delivery, full assembly in your room of choice, and complete removal of all packaging materials and debris.

• In-Stock Items: Ship within 3 to 5 business days and typically arrive within 1 to 2 weeks depending on your region.

• Made-to-Order / Custom Items: Generally take 6 to 10 weeks for production and delivery.

You will receive a tracking link as soon as your order leaves our warehouse, and our local delivery partner will call you to schedule a specific delivery window.

We accept all major credit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay.

Yes! We partner with flexible financing providers to offer monthly payment plans with interest rates ranging from 0% to 30% APR based on credit eligibility. You can pre-qualify directly at checkout without affecting your credit score.

• Standard Items: You can modify or cancel your order within 24 hours of placement for a full refund.

• Custom / Made-to-Order Items: Cancellations must be made within 48 hours of ordering. After 48 hours, production begins, and custom orders cannot be changed or canceled.